My scan client isn't working unless I'm connected to the internet to verify my SSL certificate.
Follow these instructions to ensure the scan client doesn't try and verify the KnowledgeLake certificate over the internet :
- Close the Desktop Client.
- Open C:\Program Files (x86)\KnowledgeLake\Desktop Client\PFU\WebCapture.WPF.exe.config.
- Change the line
<add key="UseSSL" value="true"></add>to
<add key="UseSSL" value="false"></add>.
- Repeat this process for each computer with the desktop client installed.