Greetings KnowledgeLake Customers!
The KnowledgeLake Support Staff is always working on new ways to bring quicker resolutions to your tickets and answers to your questions.
In our efforts to better serve you, we will be making modifications to the following:
- Streamline the ticket form you fill out when entering a ticket (Start Date 8/13/2018)
- Enhance our Knowledge Base to help you better self-serve (Ongoing)
We are confident that the results of these changes will promote a healthier and more efficient experience for you getting the answers you need. However, during this transition, if anything is amiss and you can't find an answer you seek, don't hesitate to put in a ticket and let us know so we can get you back up and running.
The KnowledgeLake Support Team